SCHEDULE TO DEMAND
Our build-in scheduler uses your visitor patterns to recommend the idea rota
Staff to Traffic
Staffing costs often top the list of expenses for a business and therefore getting the most and the best from each person is crucial to the business’ success. And the key to that aim is the best use of staffing resources.
Staffing numbers is always a balancing act. Too few and you risk offering a poor customer experience while too many and customers feel pressured or uncomfortable. That’s why it is so important to get it right.
Great customer service comes from having the right number of staff available. They should be there to greet customers, offer advice or help if needed and to ensure the shelves are full. There should also be enough people to keep waiting times at tills to a minimum. But how can managers achieve this balance?
The answer is to use StoreTech’s staff scheduling software to achieve data-driven balance in staff numbers. You can analyse past traffic patterns, factor in elements such as holidays and seasonal events and even the weather to better predict what staff numbers you will need to achieve that crucial staff balance.
The StoreTech staff scheduling system enables you to match staff to demand to ensure you have the right number of people doing the right thing at the right time. The best three step process is to install counters to capture footfall patterns, employ staff to match those patterns and then motivate the staff using the dashboard.
Staff scheduling; the easy way
Deploy staff to traffic in a very simple but highly effective way to drive real sales improvement and deliver a better customer experience.